Observer Interactive

Monthly Archives: June 2009

Quick fix for PubsysEdit Firefox extension

Comments Comments

For those of you who have upgraded to FF 3.5 the PubsysEdit tool will not work. Please click this link for a version that will work with 3.5:
pubsyseditv3.5.xpi

more...

Presentation to News Interns

Comments Comments

Just gave this presentation to our news interns… they asked good questions, and I hope they found it helpful.
-Jason
Lessons Learned
View more documents from Jason Silverstein.

more...

First Step in Fixing Search

Comments Comments

Today, we start a new way to present search results on our site. The results are much more targeted, give preference to headlines both in print and online, and should replace the admissions our search was “broken.”
News is the only result type in search for now.
As we get feedack, we’ll add back relevant [...]

more...

How we set up the comments on/off

Comments Comments

I wanted to pass along a very basic overview of how we set this up.
Within InSite (our registration system) we created a new custom field that would allow users to indicate a yes/no on viewing comments.  We created a new cookie so we could track this preference when the user logs in.
On our story pages [...]

more...

Completely Rebuilt Slideshows

Comments Comments

Our development team is on an improvement roll lately, rebuilding parts of the site based on better use cases given how both our readers AND our newsroom staff/producers are using charlotteobserver.com.
For our slideshows, which get a very large amount of traffic, we wanted to address the following:

Initial load time. This was priority one.
Slide [...]

more...

Read Comments (Or Not)

Comments Comments

There are many articles on newspaper sites and user comments, and this entry’s purpose is not to debate the sides. CharlotteObserver.com has comments, and we believe the future of news is interactive and uses two-way communication.
The purpose of this entry is to state that the readers of The Charlotte Observer’s site now have a choice [...]

more...

New Contact Methods on CharlotteObserver.com

Comments Comments

When we launched the new CharlotteObserver.com last summer, there were four options available on our /contact form: contact the newsroom, advertising, subscribe, and report an issue. Anything else was handled in the top area of the header I call the “tri-nav” or simply not addressed.

The old form with lots of options.
Fast forward 10 months, [...]

more...